TydeRx provides an online starting point for people exploring healthcare options. This Privacy Policy explains how information is handled when you visit our website, request updates, contact us, or use available services. It also describes choices you may have about your information. Separate notices may apply to clinical services, pharmacy services, and patient portals. Review those notices before submitting information through another provider’s system.

Information you submit may include your name, email address, state, telephone number, messages, and communication preferences. If you request a clinical assessment or other healthcare service, the relevant intake process may also request health history, symptoms, medications, treatment goals, and information needed to determine eligibility. Provide accurate information and use the designated clinical intake or patient portal for medical details. The launch updates form is intended for signup information, not medical records or urgent questions.

Websites can receive technical information such as IP addresses, browser and device details, referring pages, and activity on the site. Cookies, local storage, pixels, or similar tools may support essential functions, preferences, usage measurement, and marketing features where implemented and permitted. Cookie settings are specific to each browser or device. You can manage cookies through your browser; disabling them may affect some features. Any consent controls offered on the website provide additional choices for the tools they cover.

Information may be used to respond to requests, maintain the website, process signups, communicate about requested services, support clinical or pharmacy coordination where applicable, and maintain records of consent. Other purposes can include troubleshooting, service improvement, security, fraud prevention, and meeting legal obligations. Marketing communications should reflect the permissions you provide. Collection or use of sensitive information for an additional purpose may require a separate disclosure or consent under applicable law.

Information may be disclosed to providers supporting the service you request, such as clinical networks, pharmacies, hosting providers, communication platforms, and support or security vendors. The information involved depends on their role. Other disclosures may be required by law, necessary to respond to legal process or protect rights and safety, or associated with a business transfer. A separate authorization may be required for some disclosures. An email signup does not itself authorize unrelated use of your medical information.

Health information can be subject to different rules depending on who collects it, why it is collected, and where you live. Clinical providers, pharmacies, and their patient portals may maintain records under their own privacy notices, including a Notice of Privacy Practices where applicable. This website policy does not replace those notices. Consumer health information may include information about a health concern, treatment request, medication, or an inference about health. Requests involving that information should identify the relevant service so they can be directed appropriately. This policy does not claim that all TydeRx information is covered by HIPAA or exempt from state privacy requirements.

You can unsubscribe from TydeRx marketing emails using the link in an email. Essential messages about a requested service may continue when appropriate. If text messaging is offered, review its separate signup disclosure; email signup does not enroll you in marketing texts. Follow the opt-out instructions in the relevant text program. Depending on applicable law, you may be able to request access, correction, deletion, a copy of information, withdrawal of consent, or restrictions on particular uses or disclosures. Identity verification and legal exceptions may apply. Contact us to submit a request or ask how to appeal a decision.

Retention depends on the service, the purpose of collection, applicable recordkeeping requirements, and the need to address security issues or disputes. Information should not be kept longer than needed for those purposes. Security measures reduce risk but cannot eliminate it: no website, transmission method, or storage system can promise absolute security. Use secure clinical channels for sensitive medical information and protect any account credentials. A provider may be required to retain medical records even when other information is eligible for deletion.

TydeRx’s website is intended for adults. Please do not submit information about a child through the launch signup form. Contact us if you believe a child has supplied information that should be removed. Links to third-party websites or patient portals lead to services governed by their own terms and privacy practices. A TydeRx logo or link does not make this policy the privacy notice for an independent provider’s system.

We may revise this policy as services, technology, or legal requirements change. Material changes may require additional notice or consent. Review the current policy before using a new service. For questions, privacy requests, or concerns about information submitted to TydeRx, contact support@tyderx.co. For records held directly by a healthcare provider or pharmacy, contact that organization using the details in its own privacy notice.